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Two ways to work together:

Per project

Custom

For clients who have one-and-done copy or UX research needs

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2

Subscription

$4,800/month

For clients who could benefit from ongoing content + UX support

  • What types of deliverables do you produce?
    Web copy, app copy, email copy, voice and tone guides, user research reports, UX audits, and wireframes.
  • How does the subscription work?
    The subscription is a monthly retainer program that gives you access to unlimited UX and content support. You can request as many tasks as you'd like throughout the month, and I will complete them one at a time. No revision limits either — I'll continue to make changes until you're happy! Bonus: Have any stray marketing content needs? Subscription clients can take advantage of my marketing/comms background and request ANY written content. To maintain a high level of work quality and ensure all subscription clients are getting the most out of the program, I only take on a handful of subscription clients at a time.
  • Who is doing the work?
    It's all me! I'm a team of one over here, and I prefer this more collaborative, embedded approach.
  • What is the turnaround time for projects?
    It depends 🙂 Simpler requests can take as little as a few days, while more complex requests may take a few weeks. I'm honest and upfront when I estimate how much time I'll take on a request, and I do my best to work with any hard deadlines you have.
  • Why would I choose a subscription over hiring a full-time content designer and/or UX researcher?
    It winds up being much more cost efficient for you! Experienced content designers will set you back $120,000/year, plus benefits. For experienced UX researchers, you're looking at a similar base salary. With my subscription, you're getting both roles for the price of (much less than) one, along with the peace of mind that comes with knowing how much you'll be spending every month.
  • What tools are you familiar with?
    Figma, Sketch, UserZoom, UserTesting, Pendo, and Qualtrics, to name a few. And I'm always down to learn more.
  • Can I cancel my subscription?
    Absolutely. Subscriptions are month-to-month, and you can cancel anytime. No questions asked.
  • What is your refund policy?
    I do not offer refunds. I love giving my time and energy to deliver high quality work to all of my clients!

alex vietor

Helping product-led businesses grow and thrive with
strategic research and content design.

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