Are the words on your website or app
the last thing on your to-do list?
These tiny chunks of content can have a huge impact on a user's journey with your product. They can be the difference between happy customers who stick around and recommend your product to others and people who run the other way as fast as possible.
As a freelance UX writer and UX researcher, I dig deep and uncover insights to ensure you're giving your users the right content at the right time.
UX Writing
The key to smooth, delightful experiences that keep users coming back? Clear, conversational website/in-app copy that gives people the "what" and the "why" at each step.
UX Research
Save money and development time by watching and listening to what your users say and do. They can help you determine your future direction or evaluate where you're at.
Product Email Content
Build, deepen, and maintain a relationship with your users at each critical touchpoint. Engage them outside your product with valuable, empathy-led transactional emails.
Alex delivers high quality UX copy that gives your a product a voice, makes it more intuitive, and drives the desired user behaviors. She's diligent in laying out a clear, easy-to-follow process for getting started and working together. Alex is an expert in her field - not only can she execute work with minimal direction, she can define and elevate your overall UX copy strategy.
